Service Fees

Features
Procurement as service	Included	Unavailable
Artificial intelligence	Continuously enhancing AI capabilities	Less focused on AI innovation
Ease of use	Intuitive UI/UX lower learning curve	Complex interface slower user adoption
Customization	Highly customizable	Limited customizable
Cost efficiency	More economical at every cost aspect	Higher subscription & implementation costs
Implementation timeframe	On avg. 1 - 3 months	On avg. 6 - 12 months
Customer support	Personalized, rapid, dedicated	Impersonal, slow, general
Scalability	Modular, flexible, cloud-native	Rigid, challenging, costly to scale
Supplier-friendly approach	Multiple channels for offer submission	Mandatory registration on the Oracle Fusion Cloud Supplier Portal
Company Base	Saudi Company	Foreign Entity

All fees are exclusive of VAT
Cancellation fees to be charged against all seller fault cancellation
Cancellation fees are 1% + payment fees
Penny reserve the full right to revise and amend or modify the service and payment fees upon its sole discretion with 15 days prior notice to all suppliers. Continuing using penny services means your acceptance to modified fees.

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