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7 things you need to know about procurement (that nobody’s telling you)

Max Wensbo
7 things you need to know about Procurement

Procurement is quietly transforming. For mid-market and enterprise organizations alike, it’s moved from being viewed as administrative overhead to a strategic powerhouse driving profitability, agility, and risk management. However, many companies haven’t yet caught up to this reality, and procurement is still widely misunderstood, often under-resourced, and burdened by outdated processes and tools.

In this post, I am sharing my perspective on 7 key insights based on real-world challenges faced by procurement leaders, CFOs, and operational executives. These insights will help you better understand why procurement matters more than ever in a fast-paced world and what you should be doing about it right now.

1. You’re probably losing 5–10% of your spend through inefficiency—you just can’t see it

Most organizations underestimate the hidden costs within their procurement processes.

Maverick spend, non-compliance with negotiated terms, duplicate suppliers, and manual errors collectively bleed margin without visibility. Procurement inefficiency is rarely dramatic enough to be noticed immediately but quietly accumulates into significant loss. 

The fragmented nature of traditional procurement that is relying heavily on emails, Excel sheets, and ERPs not built for procurement, is making it difficult to track, quantify, and resolve these leakages.

2. Procurement can be your biggest lever for profitability – if you treat it strategically

Procurement directly impacts your EBITDA. 

Any money you save  is money directly added to profit. Companies that approach procurement strategically, align it closely with finance and embed it in their core decision-making, experience dramatic measurable performance improvements. 

These procurement teams use clear KPIs, benchmark outcomes rigorously, and communicate procurement’s value in commercial terms that resonate clearly with CFOs and senior leadership.

3. “We use our ERP” is often code for “We have no real procurement system”

Companies relying solely on ERP for procurement are unknowingly perpetuating inefficiencies.

ERP systems excel in financial tracking and inventory management but are notoriously inadequate for procurement needs like sourcing, supplier management, and compliance tracking. 

ERP procurement modules are typically cumbersome, difficult to adopt, and lead to low internal engagement and adoption. Modern procurement systems, specifically built to integrate with – but not replace – ERP systems, drastically improve usability, adoption, and procurement effectiveness.

4. Speed of sourcing is a competitive advantage

Speed matters greatly in procurement.

Organizations that rapidly execute sourcing processes maintain agile operations, satisfied internal stakeholders, and stronger supplier relationships. Conversely, lengthy sourcing cycles result in project delays, internal frustration, and strained vendor partnerships. 

Companies that leverage automation, intuitive workflows, and structured templates dramatically reduce sourcing cycle times from months to days, gaining a decisive competitive edge.

5. Procurement data is there – you’re just not leveraging it

Digitization supports data. 

Every procurement action generates valuable data, yet many organizations fail to harness it. Real-time analytics from sourcing events, vendor performance, and spend visibility enable data-driven decision-making and forecasting. 

Companies still manually compiling procurement reports quarterly from fragmented sources miss immediate opportunities for savings, negotiation leverage, and supplier management improvements. Smart teams invest in digital procurement solutions that aggregate and surface this data in actionable formats instantly.

6. Your procurement team is burnt out from doing low-value work

Automation is an efficiency lever.

Procurement teams are often consumed by low-value administrative tasks: tracking approvals, reconciling invoices, and manually updating data. This work is tedious, reduces team morale, and significantly diminishes capacity for strategic activities like cost reduction, supplier optimization, and risk management. 

Automation and digital workflows alleviate these burdens, freeing procurement professionals to focus on activities that directly drive business outcomes and career satisfaction.

7. If you’re not digitizing procurement, you’re falling behind

The market has shifted.

Digital procurement is no longer optional, and companies at the forefront leverage AI-driven vendor selection, streamlined digital sourcing, automated compliance tracking, and seamless integration with existing financial systems. 

Organizations still relying on manual processes are at a competitive disadvantage, exposed to inefficiencies, compliance risks, and higher operational costs. 

Modernizing procurement systems isn’t just prudent; it’s essential to successfully compete these days.

Final thoughts

In the age of efficiency and “do more with less”, procurement is a critical efficiency lever for successful businesses, and organizations embracing procurement digitization, strategic alignment, and operational rigor will lead their industries. 

The 7 insights outlined here highlight common pitfalls and the massive opportunities available through smarter, digitally empowered procurement practices.

Stay tuned as I dive deeper into each of these key areas, providing actionable insights, real-world benchmarks, and practical frameworks that help procurement leaders elevate their function, protect their organizations, and drive measurable growth.

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